System Manager

System Manager
 
The System Manager enables system administrators to set up users and groups, assign licences, customise controls and setup user's CTI (Computer Telephony Integration) configuration.
1

User Manager

1. User Manager
Go to the User Manager to add, enable and disable CallScripter user accounts.  You can also assign users to groups and allocate access to specific scripts and customers.
Access to many of the advanced features in CallScripter are controlled by allocating a licence for each module, some incur a licence fee (indicated below as (£)), some do not, but are licenced to enable you to restrict access where required:
 
2

Control Editor

2. Control Editor
Use the Control Editor to copy, edit or create new controls.
3

Toolbar Provider Admin

3. Toolbar Provider Admin
Configure CTI (Computer Telephony Interface) settings for individual users.
4

Application Settings

 
Available Version 4.5.26+
The Application Settings icon allows users to configure CTI global options.
5

Agent Desktop Admin

5. Agent Desktop Admin
The Agent Desktop Admin icon allows the Agent Desktop option to be configured.
6

Service Manager

6. Service Manager
Available Version 4.5.26+:
The Service Manager icon allows users to install and configure the services and additional applications available within CallScripter.
7

Plugin Manager

7. Plugin Manager
Available Version 4.5.34+:
The Plugin Manager displays the available CallScripter plugin packs and their status on one screen.