User Guide

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Fixed, Variable and Event Rates

Fixed, Variable and Event Rates
 
Here you can associate different types of rates to each customer;  Fixed, Variable and Event Rates.
 
1

Fixed Rates

1. Fixed Rates
Fixed rates are charges that will appear on every invoice, every month.  Fixed Rates cannot be edited, only deleted and recreated.  See (4) Add Fixed/Variable Event Rates.
2

Variable Rates

2. Variable Rates
Variable Rates are services that are associated with a cost to the customer, but which might vary between customers.  An example of this  would be Script Building.  You might charge Customer A £100 per script build, and Customer B £300.
3

Event Rates

3. Event Rates
Event Rates are associated with a billable event control in a script.  Each time the page containing this control is reached, the script run will be stamped with the corresponding Event and quantity in order that it can be incorporated into the billing run.
4

Add Fixed, Variable or Event Rate

4. Add Fixed, Variable or Event Rate
Each of the Fixed, Variable or Event rates are added to the customer billing options using panel at the foot of the page:
 
Quantity:             If adding a fixed rate that will be charged every month irrespective of call rates, specify the quantity of the fixed rate items here.
Dropdown:          Select Variable, Fixed or Event Rates from the dropdown list which is configured in Global Billing Options - Rates of Billing
Description:        Enter the description of the item as you wish it to appear on the invoice
Rate:                      Enter the rate at which the currently selected customer will be charged for the Fixed, Variable or Event that you are adding.
Sage Code:          Sage Code (If using Sage Accounts - otherwise enter zero)
Sage Dept:          Sage Dept (If using Sage Accounts - otherwise enter zero)