User Guide

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Reschedule Time

Reschedule Time
This control can be used when handling outbound outcomes in script, bypassing the standard outbound page in the Agent Desktop for an outbound campaign.  It gives the agent a calendar picker control from which they can pick the reschedule time.  Also see the  Reschedule Date control.
1

Field Name

1. Field Name
Give your field an appropriate name.  This is particularly important if using it in a calculation or report.  Changing a field name will not automatically update corresponding reports that use that field.
2

Default Value

2. Default Value
Enter a default value if required.
3

Field Help

3. Field Help
Enter the text you wish the agent to see when hovering over the control.
4

Field Text

4. Field Text
Enter the text for the control as you wish it appear to the agent.
5

Field Validation

5. Field Validation
Set field Validation if required.  See Field Validation for further information.