User Guide

Please email training@callscripter.com for omissions or errors.
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Legacy Control - Operator Note

There are many options for replacing this control.  Consider using a Text Label, Toolbar Labels or a Toast Popup instead.
 
Legacy Control - Operator Note
Operator Notes are designed to highlight important information to the operator or Agent, without being confused with a text label or sticky note.
 
1

Content Style

1. Content Style
Change the styling of the content of the note.  See Control Styling for more information
2

Field name

2. Field name
Change the field name if you need to refer to it in a calculation or search for it later.
3

Content Text

3. Content Text
Enter the text as you would wish it to appear to the Agent.
4

Heading Style Button

4. Heading Style Button
Change the styling of the heading of the note.  See Control Styling for more information
5

Heading Text

5. Heading Text
Enter a heading for your Operator note.  In the example shown above, the Heading Text is 'IMPORTANT'.  You can style the heading using the heading style button as displayed at (4)