User Guide

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Toast Popup

Change Type
Description
Version Number
New control
N/A
4.5.31+
Enhancements
  • Advanced options added to allow Toast functionality without using the Toast control(greater flexibility in functionality).
4.5.32
 
 
Toast Popup
 
The Toast Popup control is used to display non-intrusive short term information popups to agents when in a script. The control appears on the page as a button and the alert is triggered by button click.   The button can be hidden using the hideFields() or suppressFields() helper functions, and the button can be clicked using getCSObject([fieldname]).click.  You do not need to use the Toast Popup control to utilise the toast function in a script.  See Toast Pop-Ups - Advanced Coding Options
 
Contained in the control attributes are options to change the format of the alert which is displayed.
 
Success:
 
Error:
 
Warning:
 
Info:
 
Loading:
 
1

Field Name

1. Field Name
  Give your field an appropriate name.  This is particularly important if using it in a calculation or report.  Changing a field name will not automatically update corresponding reports that use that field.
2

AutoClick

2. AutoClick
On some occasions you may wish to have a button click itself after a period of time.  The available options are: Immediatley or after 1, 2, 3, 5 or 10 seconds.
3

Button Text

3. Button Text
Define the text which appears on the button.
4

Field Styling

4. Field Styling
Standard CallScripter button styling options.
5

Toast Heading

5. Toast Heading
The heading of the toast popup, appears in bold, above the main toast message. 
6

Toast Message

6. Toast Message
Define the body of the text which appears in the toast popup.
7

Toast Timeout

7. Toast Timeout
Sets the amount of time the alert appears on the screen.
8

Toast Type

8. Toast Type
Select type of alert - this defines the format of the toast depending on the selection.  Toast types include:
  • Success
  • Error
  • Warning
  • Info
  • Loading