User Guide

Please email training@callscripter.com for omissions or errors.
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Button

Button
 
Buttons are used to move from one page to another in the script.
1

Field Name

1. Field Name
Give your field an appropriate name.  This is particularly important if using it in a calculation or report.  Changing a field name will not automatically update corresponding reports that use that field.
2

Styling

2. Styling
Change the look and feel of the button.
3

Auto Click Options

3. Auto Click Options
On some occasions you may wish to have a button click itself after a period of time.  The available options are:
  • Immediately
  • After 1 second
  • After 2 seconds
  • After 3 seconds
  • After 5 seconds
  • After 10 seconds
4

Button Text/Label

4. Button Text/Label
Enter the text for the control as you wish it appear to the agent.
5

Validate Page

5. Validate Page
If you have applied any validation to any of the fields on your page, you will need to check the Validate Page option on a button that links to the next page.  This will check all validation settings against all fields on the current page and pop an alert box if conditions are not met.
6

Advanced Properties

6. Advanced Properties
Click this page to link the button to the appropriate page.