This diagram shows the layout of the CallScripter functions at a high level, and the server components on which they are running.

 

 

 

Implementing Scalability and Fault Tolerance using Microsoft Windows Server technology.

 

CallScripter runs on the reliable server products of IIS and SQL Server built by Microsoft. 

 

Internet Information Server (IIS) is the web server built into the Windows Server family of operating systems.

 

.NET is a programming platform tightly integrated to Windows and IIS that CallScripter is built on. 

 

Microsoft SQL Server is the relation database system which is used to host code to support the web application, and to store the data comprising the scripts and campaigns you build and operate.

 

Windows Server, IIS and SQL Server support various methods of enhancing scalability, and provide various levels of resilience leading to full high-availability of the database.  You could take advantage of this technology by implementing on the servers hosting CallScripter.

 

The task can be broken down into two parts corresponding to the server applications hosting CallScripter – IIS and SQL Server.  Depending on the requirements and budget available you can choose the best method for your needs.

 

We are assuming Windows 2008 or Windows 2008 R2, and SQL Server 2008. 

 

CallScripter Users access the CallScripter Website on the IIS server via their IE browsers on the local Agent PCs. They can authenticate in to the CallScripter website either using Forms Authentication (a specified username and password) or as part of single sign on with the agents windows AD (Active Directory) account.