General Information

This section of the User Guide provides information for installing CallScripter, Configuring Client PCs and getting application support.

Expected End-user Skill Set

We want to ensure your team are able to use CallScripter quickly and easily. Whilst the application is designed to be intuitive the following skills guide may be useful when planning your training requirements.

Skills	Basic PC	MS Office	Internet Explorer	JavaScript	HTML	.NET Framework	Internet Information Service (IIS)	Microsoft Windows Knowledge of domains, user groups, permissions e	Microsoft SQL server	Basic SQL Review event logs/IIS/SQL, trouble shooting, writing query statements
System Administrator	x	x	x	x	x	x	x	x	x	x
Script Builders	x	x	x	x	x					x
Supervisors	x	x	x
Agents	x		x

Please contact the training team if your team require any additional skills coaching training@CallScripter.com.

CallScripter runs on the reliable server products of IIS and SQL Server built by Microsoft:

· "Internet Information Server" (IIS) is the web server built into the Windows Server family of operating system.

· ".NET" is a programming platform tightly integrated to Windows and IIS that CallScripter is built on.

· "SQL Server" is the relation database system which is used to host code to support the web application, and to store the data comprising the scripts and campaigns you build and operate.

The contents of General Information

Server Requirements

Client (PC) Requirements

CallScripter FAQs

Quick Start Guide