The shopping basket enables the script designer to build a script in which users can select product with related "upsells" and "downsells", postage and costs as set up in the Product Administration module. The products are related to the customer and script and are not transferable.
Specify the Product Groups and order in which you wish them to appear on screen. Use the Next Page to specify the page you want the script to return to when the agent closes the shopping basket.
The var_select_basket_group and var_select_basket_orderby System Variables replace the Group and Order functionality for CallScripter version 4.5.17+ allowing the script builder to control this in the script instead and meaning that these options though available are ignored.
Valid values for var_select_basket_orderby are product_code,product_cost or product_name. Setting the variable to an invalid value will mean that no items will display in the basket. Similarly if the Tag or Group values set do not exist.
