Setup - Dialler (DXI) Outcome Codes

At the time of writing, this function had been disabled for system performance reasons.  To view a list of dialler Outcome Codes, see Radio Button - Update

Create a new outcome code.  Make sure that a suitable code does not exist already before creating a new one!

Select this option to view and edit existing outcomes before creating a new one.

This item is irrelevant as Outcome Codes cannot be suppressed.

This is the text that the Agent will see when they get to the wrap page containing the  Outcome DXI Combined control.

The Percentage of calls reaching the Decision Maker Contact is one of the available parameters in the DXI Dialler Management information section.

The number of calls resulting in a sale one of the available parameters in the DXI Dialler Management information section.

Determines if the outcome results in the call being rescheduled (No), or not (yes).

Click to add the new record to the DXI Dialler Platform, or update an existing record as appropriate.