Enter the name of the product as you wish it to appear in the Script. Product Names can be used to order the products by when they are returned to the Shopping Basket Control within the script.
A product code must be entered and must be unique. Product Codes can be used to order the products by when they are returned to the Shopping Basket Control within the script.
Enter the cost that the caller will pay for the product. Product Cost can be used to order the products by when they are returned to the Shopping Basket Control within the script.
If products are only available for a set period, enter the start and end dates here. Once the dates have passed, the product will no longer be available to agents running the script.
All products must belong to a group. If you type the name of an existing group, the product will become an item within that group. When configuring the Shopping Basket Control within the script, you can choose which groups to display.
Standard, full-price products should be marked as "none".
Upsells and Downsells can either be displayed in a list, or looped through one by one:
Marking a product as an upsell or downsell adds it to the available upsells panel for all other products associated with the current script. The upsell can then be associated with a "parent" product.
