User Guide

Please email training@callscripter.com for omissions or errors.
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Close Window

Close Window
 
Where the configuration option to "Auto close" at the end of a script has been set to "False", this button must be added to all script-end pages to enable the agent to complete a script run.
1

Field Information

1. Field Information
Displays the current field name and pages on which it is used.  The Field Information button gives further information including links to the pages that the field is used on and details of any reports in which it is used. 
2

Field Name

2. Field Name
Give your field an appropriate name.  This is particularly important if using it in a calculation or report.  Changing a field name will not automatically update corresponding reports that use that field.
3

Field Help

3. Field Help
Enter the text you wish the agent to see when hovering over the control.
4

Field Style

4. Field Style
Change the look and feel of the control.
5

Field Text

5. Field Text
Enter the text for the control as you wish it appear to the agent.