User Guide

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Check Box - Multi

Check Box - Multi
Creates a group of related checkboxes.  Items in this list can be edited by a supervisor with access to the call manager where they can add to, edit and delete entries in list controls.  See Tab: Manage Scripts

Field Name

1. Field Name
Give your field an appropriate name.  This is particularly important if using it in a calculation or report.  Changing a field name will not automatically update corresponding reports that use that field.


2. Styling
Style the Labels associated with each Checkbox


3. Columns
The number of columns specified will denote the layout of your checkbox list.  For example, if you have 9 checkboxes in your list, and you choose to display them in three columns, each row will have three checkboxes and you will have three  rows.  Conversely, if you choose to display the check boxes in one column, you will see nine rows.

Default Value

4. Default Value
Set a default value if required.

Label Placement

5. Label Placement
Choose where the labels sit in relation to the check boxes.

Text Label

6. Text Label
Enter the text for the control as you wish it appear to the agent.

Advanced Properties

7. Advanced Properties
Enter the values and text labels associated with your checkbox list.  Drag and drop existing entries to change the order of the list.

Field Validation

8. Field Validation
Apply field validation for your control, if required.  Do not forget that you will also need to validate the page!