Legacy Report - Email Management Information

Data Breakdown Report

  • Select an Email Script
  • All Agents, selected agents, or groups of agents
  • Select a date range
  • Choose fields to display summarised data for
  • View the data in tabular and graphical form,
  • Export the data if required.
 
 
 
 
 
Click the "...More" link for a breakdown by each agent:
 
 

Email Agent Summary Report

  • Emails processed per agent for any single day in simple list form.