User Guide

Please email training@callscripter.com for omissions or errors.
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Legacy Feature - Email Connection Manager

Here you can manage email connections and where POP3 accounts can be linked to the scripts. The POP3 account must have a Connection Name, a Host Name or IP Address, Port number, Username and Password if required and a Reply Address that will show on any emails sent from the script.
 
The 'Link by From Address' flag should be set where incoming emails are coming from individual email addresses and your require the system to try linking emails together that come from the same address, so that a full history is created.
 
One or more connections must be set up before any emails can be sent and received through the email campaign.
 
Select the customer from the customer list by double clicking on the customer name, then the script name, then click New and complete the form:
 
 
To edit existing connections simply double click the connection name on the left hand side of the screen to bring up the details ready for amending.
 
 
Please Note! When the emails are retrieved from the accounts, their details will be stored in CallScripter (tbl_email) but the original emails will be deleted from the POP3 account.